FAQs
How can I tell if my Folli Follie merchandise is genuine?
The website follifollie.com is the official and authorized online distributor of Folli Follie products. We cannot guarantee the authenticity of products purchased elsewhere.
Do other websites sell authentic Folli Follie merchandise?
This website is the only authorized and official online distributor of Folli Follie products. As such we cannot guarantee the authenticity of products purchased elsewhere.
Are all Folli Follie products available for purchase online?
We try our best to promote the fullest Folli Follie experience at our online store. There might be some products, however, which may not be available online.
How can I obtain a catalogue of Folli Follie products?
All of our catalogues are available on our website in digital format. If you wish to obtain a printed version you may visit your nearest Folli Follie store or ask our Customer Care department to send you one free of charge.
How do I find out where my nearest store is?
To locate your nearest store, click on “Store Locator” at the right top of our homepage.
Who do I contact if I have any questions?
If you have any questions or queries, please contact our Customer Care department at +30 2106241150 or via email at eshop@follifollie.gr, 9:00am to 5:00pm.
What if I need extra help or advice about a product purchase?
If you require any further help in selecting a product or encounter an issue, please contact our Customer Care department.
